DO NOT BRING YOUR DOG HERE. they used to be a great business and we used to love them, but in the past couple of years, they have become rude, difficult to work with, and poor treatment of dogs. I brought my 11 year old golden here for a haircut 2 weeks ago, he was dropped off VERY FIRST at about 7 am. We called at 2pm and he still wasn't ready--and they refused to give us a timeframe- because they still hadn't started clearly! They left an old dog in a cage all day, he had a panic attack, came back with an all bloody beat up nose for the second visit in a row (probably trying to get out of the cage) nd he passed away the next day. We just got the autopsy and they said he died from a Stress related event that his old heart couldn't handle. Im obviously not blaming his old age on them, but if they cared about their customers and dogs, they would have noticed how stressed he was and maybe got to him before 8 hours ina cage. PLEASE DONT GO THERE, I'll be spreading the word in more ways.
My dad has been bringing his Maltese fur baby there for about 10 years & he always has had nothing but great things to say about the Groomers,everyone who works there, including the owner. His Regular Groomer is Carrie but he said all the Groomers are equally wonderful at their jobs. So when My fur baby Teddy's Regular Groomer of 6 yrs retired from pet grooming, My Dad recommended Pampered Pet. Now Teddy is the most friendliest, gentlest dog but when anyone other than his Regular Groomer Heidi tried to Groom him a few times when she was out sick, he would have anxiety, not want to come out of drying crate & snap when he had other Groomers I was told. Come to find out much later, Heidi told me the Groomer was the problem & they found out he was being ruff with some of the dogs making them upset & scared.. After that he got fired but I wasn't informed about it until years later or I would have choked his butt. I just thought Teddy was use to Heidi & didn't like other groomers. I'm telling you this story because after Heidi couldn't groom him anymore you can just imagine how difficult a job it was going to be to find a new Groomer that Teddy would be ok with. Well when I brought him in for his first appointment, he had Rose for his Groomer, & she did a Great Job & she said Teddy was fine. What a relief. He has very sensitive paws too, & they told me, don't worry, a lot if dogs do. He's had about 4 appoints. & he has been to Rose & Carrie is his Regular Groomer only because that's how it just worked out I want to try & keep him with 1-2 Groomers if possible, so the create a relationship. They not only do a Awesome Job, they are really great with Teddy. When I'm driving him to his appointment & we start getting close, he starts getting so excited,& when we arrive he's practically pulling me in there so excited & can't wait to see them! This place is the Best place to bring your Fur Baby .Dog & Cat. I Love my Teddy & a Feel very comfortable leaving him with them that he will be well taken care of, treated very well, kept safe & they really love there clients!
Great Service! I have had both Angela and Kelly take care of my Gizmo and they did a wonderful job. He always comes out happy, clean and handsome!
OMG This is the best groomer ever! Been going here for 14 months with our miniature poodle & he is always happy to go in. Excellent skills with dogs. Will continue to go here.
Person at front desk was rude butt my girls looked beautiful!
Pampered Pet Dog Grooming Shop is a US Pet Store based in Paxton, Massachusetts. Pampered Pet Dog Grooming Shop is located at 711 Pleasant St, Paxton, MA 01612, USA.
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